Categorized | Online, Workshops & Webinars

Free Webinar – Handling Challenging Situations : What Do I Do Now? (Part 2 of 2)

Date: Tuesday, May 21, 2013
Time: 3:00 PM – 4:00 PM
Place: Online at http://infopeople.org/training/what_do_i_know_part_2
Presenter: Karen Strauss and Leah Esguerra
Cost: Free

A partnership between the San Francisco Public Library and the local Department of Public Health resulted in the placement of a social worker at the Main Library to link users to housing and social services. Eventually a job-training component was added, providing opportunities to develop marketable skills for people who had been homeless. Meet and hear the story of a library outreach worker who helps herself by helping others.

At the end of this one-hour webinar, participants will:

  • Know the basic library behavior guidelines for homeless and mentally ill users
  • Learn about successful outreach and job training opportunities for homeless library users
  • Have strategies for helping people unreceptive to offers of help

This webinar will be of interest to library front-line staff, primarily in public libraries but useful no matter the setting.

Please note: Part 1 of this series was presented on Tuesday, May 14, 2013, and is available for viewing at the archive link below.

Webinars are free of charge, you can pre-register by clicking on the Join Webinar button now or go directly to the webinar by clicking on Join Webinar within 30 of the start of the event. If you pre-registered you will receive an email with login link and a reminder email the day before the event. If you did not preregister and you can register in the 30 minutes prior to the event and directly enter. All webinars are archived for later viewing at http://infopeople.org/training/view/webinar/archived.

Comments are closed.

MVLS Board of Trustees Meeting

Thursday, October 20, 2016
9:30 AM, Fort Plain Free Library

Quick Links

Library Catalog

Support MVLS

Contact Us

Phone: 518-355-2010
Fax: 518-355-0674
Email: mvls@mvls.info
Regular Hours: Monday-Friday, 8:30 AM - 4:30 PM

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 5 other subscribers

Blog Archive

Blog Categories