Date: Thursday, September 4, 2014
Time: 9:30 AM – 11:30 AM (Director’s Council to follow workshop)
Place: Northville Public Library
Bring your library’s written policies, procedures, best practices and your questions to discuss ways we can improve on these services. Free-form discussion can include but will be not limited to:
- JA membership agreement and JA patron policies
- Consortium conventions and procedures (MVLS + SALS = JA) – What you do may impact all patrons in the consortium
- How to provide better customer service at the circulation desk – Issuing a library card, notifications, receipts, ways to communicate
- Ways to harness social media for marketing
Please register here: http://tinyurl.com/pfk22aw
Director’s Council to follow at 11:30 AM – if you want to eat, bring your own lunch.
