Free Webinar – Trauma Informed Services in the Library : Understanding and Serving Our Community

Date: Wednesday, January 25, 2017
Time: 3:00 PM – 4:00 PM
Place: Online at
Presenter: Elissa Hardy
Cost: Free

What is meant by trauma informed services and how should libraries be involved? This webinar will explore the effects of trauma on society and how libraries are directly impacted by the trauma and stress carried by the communities they serve. Additionally we’ll cover information about a Mental Health First Aid training program and how it applies to library services. Finding awareness of the effects of trauma on our community leads to more compassion and allows us to dive into our own problem solving skills more effectively. Presenter Elissa Hardy will provide resources and real life examples, as well as discuss the importance of creating a self-care plan for library staff.

At the end of this one-hour webinar, participants will:

  • Understand the effects of trauma on society and how it impacts library services
  • Understand the key elements of mental health first aid and how it applies to library services
  • Understand the importance of building a self-care support community

This webinar will be of interest to: Any library staff providing customer services.

Webinars are free of charge, you can pre-register by clicking on the Register Now button on the InfoPeople page. If registering with less than 30 MINUTES from the start of the webinar you can join directly from the thank you page by clicking the Join Now button. If you pre-registered you will receive an email with login link and a reminder email the day before the event. All webinars are archived for later viewing at

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