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Job Posting – System Support Associate, Youth & Family Services, UHLS

Would you like to be part of creating a better future for children and teens through strong libraries? Are you a friendly, effective communicator adept at customer service?

If you’re an organized self-starter who works well independently and as part of a team and if you approach work with a sense of humor, we want to hear from you! Library experience is a plus, but not required—we’ll train a smart, flexible individual to work with us to strengthen regional library services from behind the scenes.

The Upper Hudson Library System (UHLS) is a cooperative library system headquartered in Albany, NY. Our mission is to provide services to enhance, support, and connect the 29 public libraries in New York’s Albany and Rensselaer Counties. Our new colleague will report to the Manager, Youth and Family Services and deliver effective customer service to system staff and our member libraries, as well as assist with:

  • Professional development programs
  • Processing review and project materials
  • Rotating library collections
  • Daily operations, including preparing and maintaining circulating collections, kits, and equipment, maintaining statistical reports, etc.

This position requires at least one year of post-secondary coursework, with preference given to candidates with a Bachelor’s degree; AND

One or more years of paid experience working in a library or office; OR

An equivalent combination of technical training, education, and experience.

This is a full-time position, with a 37.5 hour work week scheduled between 8:00am and 5:00pm, Monday – Friday. The position includes a competitive benefits package and participation in the NYS Retirement System. The starting salary for this position is $40,000.  The job description for this position is posted on our website.

Please submit a cover letter, resume, and the names and contact information for three professional references via email to The review of applications will begin on November 12, 2018 and continue until the position is filled.

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